A senior technology and operations leader with over 25 years of experience bridging the gap between technical strategy and commercial reality.
Proven track record in directing complex Post-Merger Integrations (PMI), launching technical product suites, and scaling operational teams.
Currently focused on helping SMEs and growing businesses establish robust data architectures and automation frameworks. Specialist in diagnosing information silos, harmonizing technology stacks, and preparing organizations for AI adoption.
Possesses a unique “full-stack” career history, progressing from detailed financial billing analysis to high-level Operational Directorship.
CORE COMPETENCIES
• Strategic Leadership: Post-Merger Integration (PMI), Change Management, Cultural Alignment, Scalability Planning.
• Technology & Data: AI Readiness, Data Strategy, Systems Architecture, Business Process Automation, VoIP & Unified Comms.
• Operations: Operational Restructuring, P&L Management, Billing Systems, Process Engineering, Customer Success.
